Why Ops, Legal, and IT Need a Seat at the Table

AI adoption isn’t just a tech project, it’s a transformation that affects every corner of an organisation. Yet in many cases, key teams like Operations, Legal, and IT are brought in late, or worse, treated as blockers rather than enablers. This is a mistake. These teams don’t slow things down, they make things work.

Operations understands how the business really runs. They know where the inefficiencies live, which tasks are ripe for automation, and how AI can meaningfully support people, not just replace processes. Without their input, AI solutions risk solving the wrong problems or missing the operational nuances that matter.

Legal is critical in navigating data protection, intellectual property, and evolving regulatory obligations. AI introduces risk, especially when models are trained on internal data or used to make decisions. Having Legal involved from the start ensures speed doesn’t come at the expense of compliance, reputation, or trust.

And then there’s IT, backbone of delivery. AI tools need infrastructure, governance, and long-term support. Without IT at the table, you may end up with shadow systems that can’t scale, aren’t secure, or fall apart the moment the pilot ends.

At Sovio, we see the difference early involvement makes. Projects land faster, deliver more impact, and don’t unravel after a few months. If AI is going to be core to your operations, then Ops, Legal, and IT need to be core to your planning. It's not bureaucracy, it's smart delivery.